Houserules

We are not very fond of 'rules', but to avoid El Refugio becoming a haven for anarchists, we have listed the following 'agreements' to ensure that all guests (and also the owners) have a wonderful time in our B&B.

  • The standard check-in time is between 16:00 and 21:00. Since we are a small B&B, we would appreciate it if you could inform us on the day of arrival (or earlier) about your expected arrival time.
  • The standard check-out time is from 08:00 to 11:00. *1)
  • Breakfast is served in the morning between 8:30 and 10:00.
  • There is no cooking facility or private refrigerator for guests at our B&B. Self-catering is therefore not permitted. We do have an honesty bar for drinks and snacks at friendly prices.
  • El Refugio is not equipped for young children - in terms of terrain and guest rooms. We only receive adult guests. Children from the age of 15 are very welcome. *2)
  • Smoking is not permitted in the guest rooms and common areas. Smoking is permitted outside on the premises, but please be considerate of other guests and use the ashtrays provided.
  • Due to allergies we do not have pets. That is also why it is not allowed to bring pets to El Refugio. PS. But we do have regular visits from mountain goats, many (predatory) birds, countless beautiful insects and not to forget our house chameleon Pedro!
  • The swimming pool is accessible from 08:00 to 22:00.
  • Parties/gatherings are not allowed.
  • As the guest rooms are adjacent to the communal patio, we request that guests refrain from making noise that could disturb other guests during their sleep between 11pm and 8am.
  • Visitors of guests staying at our B&B are not allowed to stay or spend the night with us without the permission of the owners of El Refugio.
  • There is ample (free) parking for guests' cars. Parking is at your own risk.

Finally… something unforeseen can always happen that is beyond our 'control', for example a power failure or the death of a close family member or friend. In such a case, El Refugio is entitled to terminate the agreement in whole or in part or to temporarily suspend it without a guest being able to claim compliance and/or compensation.

  • *1) If desired, please inquire about the possibilities for an earlier check-in time or later check-out due to, for example, an early or late flight.
  • *2) Our B&B can also be rented as a whole, for example for a family or group of friends. For this, please visit this page: https://elrefugio-alcaucin.com/nl/content/351124062417/gehele-huis-huren